“Client doesn’t know what he wants until he sees what he gets” – that’s sooo right!
They had this terrible yellowish design with tons of useless flash buttons and very heavy scripts… Yuck! Now it’s going to be stylish, neat and clean… and they hesitated because they used to old yucky thing… poor them, they don’t know what a bad web site could do to their reputation, but lucky them, we are going to prevent that 🙂