Are you still outsourcing your customer service?
Watch this!
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Category: internet
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Rupak Basu here…
Well, here, there and everywhere. Another Indian spam-design company… oops, did I say spam? Noo! They are “ISO 9001:2000 certified organization providing world-class IT solutions since 1991” company, based in Salt Lake Kolkata, India. Long time outsourcing partner with “large client base in India as well as in USA, Canada, UK and Australia”. You know – big guys. The cream of the crop. The brass. What’s interesting though, is that these guys even provided their pricing:
Website design starting at US$ 300 – Web programming at US$ 10/hour – Flash design starting at US$ 75 – Logo design starting at US$ 45.
What I still fail to realize is why would any self-respecting web design company fall for that? It is widely known by now that especially indian programmers are producing especially bad results and (this I know from first-hand experience) even Americans from India refuse to work with programmers and web developers from India.
Generally speaking – there’s nothing wrong with outsourcing or India. It’s just that combined they don’t work. Especially, when I start getting as much Indian web design spam as I do get *various body parts* enlargement spam or nigerian spam letters. Sorry, folks, but if you spam – no cookies for you.
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While you were sleeping…
Skype has introduced free calling within US and Canada. I am currently testing both Skype and Gizmo, even bought phone numbers from each service, so people with real phones can call me too 🙂
So far the testing shows that Gizmo still has plenty of space for improvement. Call quality is inconsistent – I got three calls from same land-line phone – all three were different in terms of quality, ranging from horrible to acceptable. Skype’s call quality usually just above that – ranging from acceptable to excellent. However, I haven’t done any tests over modem or cell phone connection (due in next couple of days).
P.S. Don’t forget a nice headset, it helps a great deal!