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business

Bad Economy? Hire! Now!

Supply and Demand As people ask themselves what is the best place they can invest money, when it comes to small business owners the answer is simple. In fact, it’s so simple that I always get puzzled when fellow small business owners ask me how to invest.

For eons the most expensive thing on small business rosters was the workforce. Hiring someone else for small business was always the hardest decision to make, and we never hire the candidate we wanted – often because we just can’t pay that much. These days, when economy is taking a nosedive, the best investment you can probably make is a new hire.

Just think – you probably would never be able to lure that worker into getting a job at your place if corporate sector would be doing so well. Think of all the perks and the stability of the paycheck and all that. Now you can change the tide and use it to your advantage.

Lure them with flexible schedules and casual attire. Allow working from home if possible – you can’t do that with a receptionist, but a bookkeeper or accountant or phone sales/customer service person is definitely not needed on the premises constantly. Think how you can let them cut costs on travel. Let them spend more time with their families then their corporate bosses who demand 60 to 70 hours work week in order just to keep their jobs. Think family atmosphere. Think thinking outside of the cubicle, box or even outside of the game rules. All that – without being reprimanded for not conforming to corporate culture that imposed by some CEO who’s already have been paid a year more then you will make per life.

Your advantage is speed and flexibility. Large corporations are like large trucks – they speed up slow. While they will be recovering from the current crisis you will have plenty of time to interview candidates and find that person who will become your next star. Wait a little longer and corporate world will start snatching these people back with their bonuses, corporate gym discounts and tuition payment. Your small business can’t compete there. Start earlier, so you won’t have to.

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business

Your Home Page – In 15 Minutes

Free Home Page Recently, on some community web site I noticed couple of discussions that were directly related to the topics of this blog. First was telling a story about some good looking girl sitting in the mall in the booth that stated “Your Home Page in 15 Minutes” (hence the name of the post). Another discussion’s focus was on coming changes to web site builders’ pricing in view of global economy crisis. As you can see, the two are very interrelated (and many participants had it noted).

So what’s the story with Home Page in 15 Minutes? Will this fast-food web design prosper in times when every single company is looking to cut costs and therefore subject itself to services of much lower niche of web design studios? How would the whole market look like in a year or two?

Well, yes – and now. Obviously, if you can pay less for some service you don’t particularly understand – most likely you will. After all, the old adage of sergeant reminding his soldiers that their weapons were made by the lowest bidder hasn’t gone anywhere yet and is still around. Even more so, it’s much easier to convince a small business owner to shed off $99.95 (or whatever small amount you can think of) for basic web site then to make him pay anywhere near what the job might cost if done on a scale large enough. In fact, Zealus has web sites that ultimately cost from less then $2,000 to over $50,000 – both extremes being small business operations.

The “no” part is a little trickier to understand. Once you reach certain level of revenue as well as certain level of community recognition – you just can’t afford to have that free purple on pink template on your web site anymore. More so, your demands for web site grow with your business. You want different flash presentations for different products. You want to add some interactivity. You want to be able to adjust prices when you want to, not when your web design company has time for it. So you go for CMS-driven web site, or some e-commerce solution. Costs rise, and one day you realize your web site isn’t done as “McDonalds”, but more like a restaurant in downtown. You might even end up with several web sites for each branch of your products, so think “Olive Garden” or “Uno”.

I am not making a prediction here, but I want to digress a little. Once I’ve learned how easy it is to set up and populate a store on Yahoo or eBay or any other “free” platform, I stopped making my purchases there. The rationale is simple – this could be a fly-by-night shop I don’t know anything about. It’s not like I haven’t seen my share of nicely designed credit card traps on their own domains, it’s just that the risk is so much higher that I prefer to pay a few dollars more at Amazon.com then to risk the entire amount beign charged off.

Categories
business

Economy Surefire Fix Recipe (continued)

Part 2. Click for part 1.

Now would be a good time to ask me where is the fix? All I’ve been talking about so far is why we are in the mess we are in

From the entrepreneurial perspective – we have ineffective management. It’s everywhere. Not only the government suffers from this – major companies are settling for ridiculous levels of idiocy in their decisions. Probably because that’s what pays the most – immediately. In the long run, however, it’s not all that bright and shiny.

The big three automakers can’t get it into their system that people buy American trucks simply because people need them and there’s little to no alternative to them. And people buy Japanese cars because people want them – for higher efficiency and reliability for the same (if not lower) price . Out of the curiosity and nostalgia I always rent a different American car when I cannot travel in my own car. So far the experience is next to horrible. These cars have less sex appeal than President Bush and are less comfortable than a torture chair. I’ve been through Pontiacs, Fords, Chryslers and Chevrolets, varying among cars, SUVs, vans and trucks.

The outsourcing of high-tech jobs, R&D and pretty much anything where you have to use your brains damages the overall state of economy. I closely work with people who either manage outsourced teams or do clean ups after outsourcing’s epic failures. For every story about successfully outsourced project I hear two about failed ones. From the short-range-profit point of view the outsourcing is great, but when you take longer terms into consideration – outsourcing is less effective and costs just as much if not more. There’s a reason why business owners prefer working with people locally, and that is – easiness of communication, staying in touch and fast resolution of issues, which in the long run costs less than just cheap execution. Talking to someone, who’s English is a second or third language and who’s only incentive is to work for as long as they can so they can suck all the money they can will hardly yield anything useful. Besides, this is just handing our own competitive advantage to our competitors on the silver plate with a golden rim. And we are even paying for that!

So all that we need to do is create more jobs in the country. More people in the country will make money (and more people will be making more money than they are now), so the blood of the economy will start circulating again. This is not a short term solution, nor it would benefit all people at once overnight. But it’s surely a way to go.

If lawmakers, instead of passing a bailout (which reminds me of the old saying that you can’t heal a dead with a poultice) should concentrate more on having a law that will reward (with tax breaks maybe?) companies that create and maintain jobs in USA and punish those that dump them overseas. From my perspective – it’s a matter of language of the law how it’s done, as long as it’s done.